Privacy Policy

Information You Provide Directly

When you create an account, place an order, apply as a maker, or contact us, we may collect:

• Name and email address
• Mailing and billing address
• Phone number (optional)
• Payment information (processed securely by Stripe)
• Profile information for maker accounts
• Messages sent through our contact form

Information Collected Automatically

When you visit the site, we automatically collect certain information, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URLs
• Device type and operating system

We use the information we collect to:

• Process and fulfill orders
• Create and manage your account
• Communicate with you about orders, updates, and support
• Send newsletters and promotional emails (with your consent)
• Improve the site and our services
• Detect and prevent fraudulent transactions
• Comply with legal obligations

We will never sell your personal information to third parties.

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device. We use:

• Essential cookies Required for the site to function (e.g., shopping cart, authentication session).
• Analytics cookies Help us understand how visitors use the site so we can improve it.
• Preference cookies Remember your settings and choices between visits.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

We work with trusted third-party services to operate our marketplace. Each service has its own privacy policy.

• Stripe. Handles all payment processing. We do not store your full card number. Stripe's privacy policy is available at stripe.com/privacy.
• Supabase. Provides our database and authentication infrastructure. Data is stored in secure, encrypted databases. Supabase's privacy policy is available at supabase.com/privacy.
• Shipping carriers Your name and shipping address are shared with carriers (e.g., USPS, UPS, FedEx) as needed to fulfill your order.

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted to and from the site
• Encrypted storage for sensitive data
• Access controls limiting who can view personal data
• Regular security reviews and updates

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at hello@salishseacrafts.com.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Data portability: request a copy of your data in a common format

To exercise any of these rights, email us at hello@salishseacrafts.com. We will respond within 30 days.